We thank you, our customers, for trusting us and choosing our products, and the following is an explanation of the return and replacement policy
1) Our products are considered as accessories and personal care products that cannot be returned or exchanged for the sake of your safety and health
2) The product is inspected and checked before packaging in a tight manner to ensure that it reaches you properly, but in the event of damage or damage during shipping or receiving a wrong product, you have the right to exchange or return it after contacting us through WhatsApp within a period not exceeding 7 days from the date of his arrival.
3) The order can be canceled and a full refund will be received if the cancellation was before the products were shipped
4) In the event of canceling the order after it has been shipped , the amount will be returned after deducting the payment gateway fees, which is 2% of the order value and an administrative fee of 20 riyals, and the value of shipping and returning to our warehouse in Riyadh.
